Privacy Policy

A Legal Disclaimer

Last updated: April 2026

Integral Engineering SW (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled safely, securely and in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018. This Privacy Policy explains what information we collect, how we use it, and your rights as a customer or website visitor.

Information We Collect

We may collect and process the following types of personal information:

Information you provide directly

Name
Email address
Phone number
Address or site location
Details relating to your enquiry or project
Any information submitted through our contact forms or email

Information collected automatically

When you visit our website, we may collect:

IP address
Browser type and device information
Pages visited and time spent on the site
Cookies (see section below)

This information helps us improve our website and user experience.

How We Use Your Information

We use your personal data to:

Respond to enquiries and provide quotes
Deliver engineering, fabrication and repair services
Manage bookings and communicate about ongoing work
Issue invoices and process payments
Improve our website and services
Maintain internal records for business purposes
Comply with legal or regulatory obligations

We do not sell or share your personal information with third parties for marketing purposes.

Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

Contract: To provide services you have requested
Consent: When you voluntarily submit information
Legitimate interests: To operate and improve our business
Legal obligation: To comply with UK law

Sharing Your Information

We may share your information with:

Trusted suppliers or subcontractors involved in delivering your project
Payment processors or accounting software
Legal or regulatory bodies when required

We only share the minimum information necessary and ensure all third parties comply with data protection laws.

Data Storage & Security

We take reasonable steps to protect your personal information from loss, misuse or unauthorised access. This includes:

Secure devices and password protection
Limited access to personal data
Safe storage of digital and physical records

We retain your information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

Our website may use cookies to:

Improve functionality
Analyse website traffic
Enhance user experience

You can adjust your browser settings to refuse cookies if you prefer.

Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your data (in certain circumstances)
Object to or restrict processing
Withdraw consent at any time
Request data portability

To exercise any of these rights, please contact us using the details below.

Links to Other Websites

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Integral Engineering SW
Milton Abbot, South West England